Returning your phone call is one of the most important things your attorney can do. There is nothing more frustrating than placing several unanswered calls to your attorney. A happy client is a client that has access to his lawyer.
Even if there is nothing to report, a simple call to a client, telling him that there are no new developments, goes a long way in developing a relationship with the client. Clients want to be informed. Information builds trust, which builds ongoing relationships.
I am attorney Robert A. von Esch IV. I handle business, real estate, personal injury, and construction defect matters. If you wish to contact me, please visit www.voneschlaw.com.
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